Privacy Policy
Effective January 1, 2026
Alliance Walnut Creek Concrete Company, walnutcreekconcretecontractor.com, projects@walnutcreekconcretecontractor.com
What this policy covers
This policy explains what information Alliance Walnut Creek Concrete Company collects when you use our website, why we collect it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Walnut Creek, CA, and this site exists so homeowners and property owners can learn about our work and reach us for an estimate.
It applies to our home page and every other page on this site. It doesn't cover other websites we link to, because those sites have their own privacy policies.
Information you give us
When you fill out our estimate request or contact form, we collect what you type in. That usually means your name, phone number, email address, the property address and a description of the job, such as a driveway, patio or slab you want poured or repaired.
Our contact form is run by a third-party form provider, so your entries pass through their system before they reach us. That provider handles the data under its own privacy terms, and we use what you send only to answer you.
If you call us at (925) 448-9528 or email us, we keep the details you share so we can follow up and schedule a visit.
Information collected automatically
Like most websites, ours can collect basic technical information when you visit. This includes your browser type, device type, the pages you view, how long you stay and the website that sent you here. It doesn't include your name unless you give it to us.
We may use analytics tools to see which pages people read and where the site could be clearer. These tools usually rely on cookies, which are small files your browser stores so a site can recognize a returning visitor.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to answer your questions, set up an estimate, plan the job and keep in touch while the work is underway. We use site analytics to fix problems and improve the pages.
We don't sell your personal information, and we don't rent or trade it to marketers. We share it only with services that help us run the site or the business, such as our form provider and website host, or when the law requires it.
How long we keep it
We keep your contact details and job notes for as long as we need them to answer you, do the work and handle any follow-up after the job, such as questions about your finished slab. We also keep records when we need them for taxes, accounting or other legal reasons.
When we no longer need the information, we delete it or remove anything that identifies you. Analytics data is kept in summary form and isn't tied to your name.
How we protect it
We take reasonable steps to keep your information safe, such as using trusted service providers and limiting who on our team can see customer details. No website or email system is completely secure, though, so please don't send payment card numbers or other sensitive financial details through our form.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time, and we will.
California residents may have more rights under state privacy law, including the right to know what is collected and to ask for deletion. We'll honor those requests, and we won't treat you differently for making one.
To make a request, reach us through our contact page. We may need to confirm who you are before we change or delete anything, because we don't want to hand someone else's information to the wrong person.
Children's privacy
Our site is meant for adults planning work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website, tools or the law changes. The current version will always be on this page, so check back if you have questions about how we handle your information.
Questions or concerns about your privacy
If something in this policy is unclear, or you think we've mishandled your information, tell us and we'll look into it. Call (925) 448-9528, Mon–Sun: 8 AM–9 PM, or send a message through our contact page.
To learn more about who we are and how we work, visit our About page.